Who we are

Our Vision

We want to help our customers transform their legacy CCM to “digital first” – creating superior customer experiences with Cloud security, scalability & affordability.

A Great User Experience

We create a great experience for you so you can create a great experience for your customer.

Born in the Cloud

A highly configurable solution supporting omni-channel communications, that scales to meet demand and is secure and compliant.

Business Users in Control

Configure don't customise. Why pay and wait for vendors to write custom code for your latest change?

Lowest Total Cost of Ownership

Get communications to market faster, without complexity, whilst paying a simple subscription for use.

Our team

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Gordon Yang

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Mike Yang

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Kelly Fitzer

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Mae Connelly

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Happy customers

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LEVEL 5, 171 COLLINS STREET,
MELBOURNE VIC 3000

EMAIL: info@clouddirect.biz

PHONE: +61 (3) 9070 5719

By choosing a CCM solution that’s developed in the cloud, for the cloud – one that leverages best practice in serverless computing – you can:

Benefit from a flexible cost model
Remove technical debt
Fuel the transformation of your customer experience (CX)
Consolidate on a single omni-channel platform
Meet rigorous information security standards of Confidentiality, Integrity and Availability

And last but not least you can free yourself from the daily grind of legacy systems, integrations, maintenance & infrastructure management.

Freedom from complexity. Freedom to create better customer experiences.